Mutterings of a consultant

May 11, 2008

Consulting 2.0

Filed under: Uncategorized — grantfrear @ 8:58 am
Tags: ,

I have been giving some thought to the 2.0s lately.  We are well and truly in the grip of Web 2.0 now, we have written about Government 2.0, albeit the reality of this is some time off, and we are starting to see the maturing of Enterprise 2.0 and Business 2.0 (which has a magazine dedicated to it).  I even came across the HR 2.0 when researching something for a client and their HRIS strategy.

So how come so little is written about Consulting 2.0.  The few posts that I could find on the topic seem to be from disgruntled ex-consultants who have an axe to grind with their former employers.  There have however been a number of books on the future of consulting, one notable contribution to the debate was the book issued in collaboration with the Economist magazine which looked at the changing face of consulting and the clients that buy their services.

If we apply the common themes from Web 2.0, Enterprise 2.0 and Government 2.0 to the field of consulting what would it look like?

Firstly from an internal perspective Consulting companies are often run along the lines of Enterprise 2.0 philosophies already.  They are highly collaborative, teams are formed and reformed to meet specific client needs, diverse backgrounds come together to exchange ideas on how to address the clients problems.  All of these are attributes of less hierarchy and a more contemporary view on the management of human capital.  Clearly from this observation consulting companies are doing well from an internal perspective.

Is the scorecard as rosy from an external perspective, the client’s perspective?  Are these internal capabilities translated into performance on client site, applied to the client’s business problem.  I think this is where most models of consulting fall short of the expectations of an Enterprise 2.0 client.  

I will leave you with those open questions and share my thoughts some more in a subsequent post.

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1 Comment »

  1. I was suitably entertained by Dick Hardt at the Identity Management conference recently as he gave an enthralled presentation on Identity 2.0 – 1300 slides in 40 minutes. When I read your two entries on death by powerpoint and 2.0 Dick Hardt immediately came to mind – ultimately it comes down to the effectiveness of the delivery – something Dick has perfected. If you are interested one of his presentations is on line at http://identity20.com/media/OSCON2005/

    Comment by D — May 15, 2008 @ 3:24 am | Reply


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